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 Services are guaranteed up to two weeks. 

Need a color adjustment?  A tweak in your cut? Maybe the bangs could be shorter? Please feel free to reach out and schedule a follow up appointment. I want you to be happy with your hair! 

Bang trims are FREE and encouraged with all existing clients.  Bang trims are a $40 service.

Consultations are always FREE and a MUST for all new color clients

CANCELLATION POLICY

 

All appointments are reserved just for you. 

I require a credit card to hold all appointments and

a 50% retainer for all appointments booked. 

Retainer payments will be applied towards your total on the day of your scheduled appointment.

Booking retainers are non refundable.


Please reschedule or cancel your appointment at least 48 hours prior to the appointment time or you will be charged the following fees based on time of cancellation:

Less then 24 Hours 
100% of the service cost

If you rebook within 7 days there will be no additional fees and your original payment can be used towards your service.

Day Of Service [incl. No-Call/Show]
100% of the service cost

You will need to rebook your appointment

Late Guests
50% of the service cost
[Depending on the length of your service, guests running more than 15-20 minutes behind may have to be rescheduled to avoid inconveniencing other clients]

Multiple Cancellations
Guests who cancel or reschedule two times consecutively will be required to provide (non-refundable) prepayment to schedule their next appointment date, in order to continue receiving services

    Loft 177 177 Prince St  New York NY 11226  

                                    

(407) 702-3795
katiemaloneyhairnyc@gmail.com

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