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 Services are guaranteed up to two weeks. 

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Need a color adjustment?  A tweak in your cut? Maybe the bangs could be shorter? Please feel free to reach out and schedule a follow up appointment. I want you to be happy with your hair! 

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Bang trims are FREE and encouraged with all existing clients.  Bang trims are a $40 service.

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Consultations are always FREE and a MUST for all new color clients

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CANCELLATION POLICY

 

All appointments are reserved just for you. 

I require a credit card to hold all appointments and

a 50% retainer for all appointments booked. 

Retainer payments will be applied towards your total on the day of your scheduled appointment.

Booking retainers are non refundable.

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Please reschedule or cancel your appointment at least 48 hours prior to the appointment time or you will be charged the following fees based on time of cancellation:

Less then 24 Hours 
100% of the service cost

If you rebook within 7 days there will be no additional fees and your original payment can be used towards your service.

Day Of Service [incl. No-Call/Show]
100% of the service cost

You will need to rebook your appointment

Late Guests
50% of the service cost
[Depending on the length of your service, guests running more than 15-20 minutes behind may have to be rescheduled to avoid inconveniencing other clients]

Multiple Cancellations
Guests who cancel or reschedule two times consecutively will be required to provide (non-refundable) prepayment to schedule their next appointment date, in order to continue receiving services

    Loft 177 177 Prince St  New York NY 11226  

                                    

(407) 702-3795
katiemaloneyhairnyc@gmail.com

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